JULO OPS · Fractional operations

You lead the mission. We run the operations.

Part-time COO leadership for nonprofits, medical practices, health and wellness organizations, and founder-led businesses of every kind. We build the systems, processes, and team structure, so the work stops depending on one exhausted person.

JULO CEO Mindset cohort working session in Miami
Delegate with confidence. Lead with purpose.

Anybody can start a business. We help you stay in one.

JULO Strategy Global · Since 2007
Who JULO OPS serves

Built for organizations whose mission is too important to wait on paperwork.

These are where we spend most of our time. They are our specialties, not our limits.

Nonprofits

Your executive director is also the HR department, the grant writer, and the person who fixes the printer. We take the operational load so leadership can focus on programs, funders, and the board.

Medical practices

Clinicians trained to care for patients, not to manage payroll, staffing gaps, and vendor contracts. We put structure behind the front desk so the practice runs the way you always meant it to.

Health and wellness

Growing fast on a great idea and a few overworked people. We build the processes, roles, and client experience that let you scale without losing the care that made you different.

Founder-led businesses

The company grew. The owner is still the answer to every question. We build the structure that lets the business run without routing everything through you.

JULO P.E.S.T.™

Four things that bug every growing organization. We fix all four.

Juliann’s rule: “If you have a problem, you are missing a P.E.S.T.”

P

Process

We document how the work actually gets done, so it stops living in one person’s head.

E

Expectations

Defined roles, responsibilities, and standards, so everyone knows what “done” looks like.

S

Systems

The tools, workflows, and reporting that keep the organization running on schedule.

T

Training

Onboarding and ongoing training, so your team carries the work without you.

CEO Mindset™ participants have seen
85%
Increased revenue
92%
Gained time back
82%
Hired new employees
72%
Stronger leadership effectiveness
66%
Increased capital
1,200+
Owners through CEO Mindset™

Outcomes reported by CEO Mindset™ participants.

Your next CEO move

Get out of the daily scramble. Get back to leading.

Most owners do not have a business problem. They have a bandwidth problem. Every question, every fire, every late invoice lands on the same desk.

JULO brings practical education, straight talk, and the right room of people together, so you make decisions that move the business forward instead of just keeping it afloat.

No canned playbook. We start with your real situation and build from there.

“CEOs do three things. They lead, they firefight when necessary, and they go global. They don’t do everything.” Juliann Nichols

Cash flow that keeps you up at night A team that waits on you for every answer Sales that stall the minute you stop selling No time to work on the business Goals that live only in your head Burnout you keep calling a rough patch A hire that was never the right fit
In the room

This is what getting JULO’d looks like.

Keynotes, cohorts, expos, and a lot of orange signs. Real owners in real rooms, deciding to lead.

See upcoming events →
Juliann on stage in front of a slide reading I am THE CEO and Will the real CEO please stand up
Will the real CEO please stand up?
Event attendee smiling and holding an In My CEO Era sign
In my CEO era.
Business owner at the JULO booth holding an Ask me how I got JULO’d sign
Ask me how I got JULO’d.
CEO Mindset alum in orange sunglasses holding an AutoDeliminate with JULO Global sign
#AutoDeliminate
CEO Mindset graduate smiling with her certificate of completion
Cohort 60. Certified.
CEO Mindset cohort holding up their certificates of completion
Week 8. Certificate in hand, JULO shades on.
CEO Mindset cohort working through exercises around a conference table
Working the plan, together.
Virtual CEO Mindset cohort on a laptop screen beside a coffee mug
Virtual cohort, same energy.
Ways to work with JULO

Pick the room that fits the work in front of you.

Not sure? Let us help you choose →
For nonprofits, practices, and wellness organizations

JULO OPS

Fractional operations leadership. We step in as your part-time COO to build the systems, processes, and team structure that let the organization run without one person holding it together.

See how JULO OPS works →
For business owners

CEO Mindset™

A cohort-based program in two phases. Phase One builds the foundation: focus, systems, and the end in mind. Phase Two grows the business model, finances, marketing, and team.

Now enrolling: Winter and Spring cohorts. Apply

For practice owners

Medical Practices

Lead a practice that supports your team, your patients, and your life outside work. Built for clinicians who became business owners along the way.

Explore the medical cohort →
For leaders at a crossroads

One-to-One Strategy

A confidential room for the decision in front of you. Direct, judgment-free thinking with someone who has been in the work for four decades.

Schedule a session →
Why JULO

Coaches advise. Operators execute. JULO does both.

Then we train your team to keep it running. That combination is rare, and it is the reason clients like Wellspring Brain Care start in one JULO program and stay for the next.

Run by an entrepreneur, not a former middle manager.

Most fractional COOs come from corporate offices with full departments behind them. Juliann has started businesses since she was 16, built and sold a private investigation agency, and has run JULO since 2007. She has signed the front of the paycheck, not just the back. She calls it her million-dollar PhD in entrepreneurism.

The leader and the operations grow together.

Most firms either coach the owner or fix the operations. JULO does both, so you are ready to lead the organization your new systems create.

Built to run without us.

Training is the T in JULO P.E.S.T.™, not an afterthought. Every engagement ends with a team that owns the work, not a business that depends on its consultant.

Sized for the organizations others pass on.

Many fractional firms only take larger practices with retainers deep into five figures a month. JULO works with the small practices, nonprofits, and founder-led businesses they turn away.

Frameworks we built, not borrowed.

JULO P.E.S.T.™, AutoDeliminate™, and CEO Mindset™ came from 40 years in business and more than 1,200 owners. No franchised system with rules your organization has to bend to fit.

Live judgment, not a script.

Clients tell us the difference is having someone walk through their real situation with them, on the spot. That is how every JULO session runs.

In the room when it matters.

Hybrid by design. We work alongside your team in person and virtually, in whatever mix the work calls for.

August Davis, CEO of On French
The Super Bowl of entrepreneurial programs
My sense of running a business has changed. JULO Strategy’s CEO Mindset was the Super Bowl of programs, one that helped me transition to be THE CEO.
August Davis · CEO, On French

That moment when something clicks and actually works in your business? Around here we call it getting JULO’d.

Crystal Turman, CEO of Wellspring Brain Care

Some clients stay for the whole ride. Crystal Turman, CEO of Wellspring Brain Care, went from CEO Mindset™ Phase One to Phase Two, then one-on-one strategy. Today JULO OPS serves as Wellspring’s fractional COO.

Alumni stories

Hear it from the owners who did the work.

Short videos from CEO Mindset™ graduates on what changed in their business, and what they would tell the owner they used to be.

More success stories →
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The JULO approach

Decide first. Then do the work that makes it real.

  1. Define the end in mind.

    Know what you are building and what “enough” looks like before you add one more thing.

  2. Find the work only you can lead.

    Everything else gets AutoDeliminated™: automate it, delegate it, or eliminate it. Yes, we made up a word. It works.

  3. Build the systems and team around it.

    Structure that holds when you step away, so the business stops depending on one exhausted person.

Juliann Nichols with her Building my Empire mug
Founder-led. People-first.

Experience you can feel in the room.

Juliann Nichols has spent more than 40 years building, leading, and advising businesses. She started her first one at 16, later built and sold a private investigation agency, and founded JULO in 2007.

She built JULO for the owners in the middle of the journey. Past the startup rush, not ready to exit, and tired of doing it all alone.

Read Juliann’s story →
Juliann-isms

Overheard in class.

Clients quote these back to us years later. A few favorites from more than 60 CEO Mindset™ cohorts.

“The more valuable you are to your business, the less valuable your business is.”
Why a business that needs you for everything is hard to grow and impossible to sell.
“PITAs bring their PITA friends.”
One bad-fit client attracts more. You know what PITA stands for.
“Hire for the role, not the person.”
The cure for hiring friends, family, or fools.
“Date before you marry. Don’t elope.”
Every new hire and partner gets a trial run first.
“Ask is a three-letter word, not a four.”
Always ask for what you want. The worst answer is “not today.”
“People buy the why and the results, not the how.”
Stop giving away your secret sauce in the sales conversation.
“Raise your prices until you feel slightly nauseous.”
If nobody ever says no, you are too cheap.
“There is no such thing as work-life balance. There are choices.”
You decide where your hours go. You are the CEO.
Find your JULO moment

Make your next move a CEO move.

Tell us what is getting in the way. A discovery call is where we find the right JULO path together.

Payment plans and financing available.